I saw a video of some touch screen laptops featured at the Computex. I am amazed how the screen of a laptop can now respond to touch. There were also a few that could be folded 360 degrees.
This makes me wonder, with all the latest high tech equipment available in the market now, are call centers buying better equipment for the use of their call center agents? I remember when I was still working as technical support for this company, their monitors were all in CRT. These monitors were so old, looking at the text felt like I had double vision. Some were also giving a blue or gree hue every now and then.
They were really OLD.
This makes me wonder, with all the latest high tech equipment available in the market now, are call centers buying better equipment for the use of their call center agents? I remember when I was still working as technical support for this company, their monitors were all in CRT. These monitors were so old, looking at the text felt like I had double vision. Some were also giving a blue or gree hue every now and then.
They were really OLD.
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