It appears that there's a lot of truth to the fears quoted in a past article (please read it here).
"While manpower costs seem to be surging across sectors, the BPO sector leads the charts with the cost of wages, hiring, training, attrition and other human resources (HR) related expenses accounting for a whopping 50% or more of total costs."
I have written a few articles about this topic and it would be very redundant to repeat it here.
The bottom line is for everyone not to price themselves out of the market.
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