Bad Call Center 2

The bad call center that I wrote about in an earlier post gives outsourcing a bad name. They may not be outsourced as a legitimate loan agent but they can make a lot of consumers wary. People may start ignoring calls coming from people with foreign accents and that will make legitimate call centers perform badly.

People in the industry should be vigilant and report to their bosses anything that can possibly affect the industry in a negative way.