Outsourcing Firms and City Council Sign Code of Conduct and Ethical Practices Guidelines

I haven't encountered any serious problem in regard to ethical practices of BPO companies and employees but it's a good thing that the industry is being proactive. The outsourcing industry employs hundreds of thousands and employees in the Philippines and combining it with India's digits, the the total can easily reach a million.

Because of that, failure to address potential sources of problems may lead to breakdown. In a Philippine province, the city council and the big business process outsourcing companies forged an agreement to address the issues at hand.

The code provides benchmarks and best practices to meet ethical, social, and environmental obligations and maintain a high standard of effectiveness, in addition to voluntary commitment to adhere to legal requirements, good customs, public policy and ethical and moral standards. 

I'd say, GOODAH!

Time for the rest of the world to follow.