Hi,
A customer called to check on his account. He was at work at that time, he was inspecting a few steel buildings in canada at that time so there was a lot of banging and clanging noises in the background. It was hard for us to hear each other so he had to end the call.
I hope he calls back. I think he realized that it wasn't a good idea to call while there's a lot of activity around him, specially if he has an issue that needs to be resolved immediately.
-- Lorena
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