I passed by the website of the Business Process Association of the Philippines and was pleasantly surprised to find out a few things. While I’ve known that the Philippines now employs the most call center employees anywhere in the world, I am happy to find out that it is also the second largest provider of non voice services. I surmise that non voice refers to the software programmers, animators, etc. IT is something that Filipinos can excel at and I am hoping that the country would be able to come up with something like Microsoft that will not only employ a lot of people but also create a lot of millionaire employees.
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