In the Philippine outsourcing sector, call centers are now being augmented by customer care and technical support agents that does live chat with customers. Techies for instance, provide step by step instructions to clients in order to fix their pc’s. One bad thing about this system is that some unscrupulous businessmen also capitalized on this system and now operates companies that uses live chat nurture customer perversions through unspeakable ways. I hope that they will burn in hell.
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