7/26/08

Financial Professionals in BPO

In the term life insurance industry, outsourcing is also very much active. The thousands of customer service agents are now being outsourced offshore and since insurance companies are mainly into the number crunching game, I will not be surprised if accountants and financial analysts are already in the game. I was told that financial analysts and accountants occupy several floors of a mid rise building in Manila to serve the number crunching department of a global company. Before long, the outsourcing destinations like India and the Philippines will also be running low on those people.

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