3/10/08

CALL CENTER UPDATES (10 March 2008)

New condo project targets OFW, call center markets
Inquirer.net - Philippines

A REAL estate company will be constructing a mid-rise residential condominium in Cebu City, which targets the growing market segments. ...

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Call centre geared up for Sports Aid
This Is Lancashire - Blackburn,England,UK
By Staff Reporter A BURY call centre will be buzzing next month when its phone lines will open to accept donations for Sport Relief 08. ...
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DST Launches New, Improved Care 151 Call Centre
Bru Direct - Brunei Darussalam
By James Kon Bandar Seri Begawan - DST Group officially launched its new DST Care 151 Call Centre yesterday at its headquarters' new premises in Tungku Link ...
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The Case for Third-Party Monitoring of Customer Calls
CRM Buyer - USA
By Susan J. Campbell Third-party remote call monitoring is essential for training and coaching within the call center. Agents can gain significant advantage ...
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Central Alberta customer call centre to close its doors this summer
The Canadian Press - RED DEER, Alta.
A customer call centre that's been in business in Red Deer, Alta., for nearly five years is closing its doors. The move by Convergys affects 280 people in ...
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