Work at cancer hot line inspired Austin artist
Austin American-Statesman - Austin,TX,USA
Brown started working at the call center shortly after moving to Austin in 1999. His mother had just died of brain cancer. His task: using an American ...
See all stories on this topic
Meeting First Call Resolution Challenges in the Contact Center
CRM Buyer - USA
In the contact center world, that's known as "first call resolution," and the companies that you call want it, too. If a call takes too long or leaves your ...
See all stories on this topic
Insulting British callers make operators sick
Telegraph.co.uk - United Kingdom
Research carried out by India's booming call centre industry has found the 1.6 million people who work in them, mostly in their twenties, are plagued by ...
See all stories on this topic
No comments:
Post a Comment