With its currency's continued appreciation, Call Centers in the Philippines are now starting to air the pains associated with dollar denominated contracts. With peso denominated wages continuing to increase, a rising peso value greatly reduces their profits from dollar denominated contracts.
I have already discussed my proposed solution to this problem in a couple of posts. This time, let me point out that just like the country's exporters, BPO firms benefited from several years of weak currency. When the peso's value was continuously on the decline, they made a lot of money.
Now that the peso has rebounded, let them ask for some government support but let me put things into proper perspective. The BPO firms should only be entitled to assistance up to the extent that should be given to all other exporters. Giving them excessive assistance will be tantamount to "Dumping".
I have already discussed my proposed solution to this problem in a couple of posts. This time, let me point out that just like the country's exporters, BPO firms benefited from several years of weak currency. When the peso's value was continuously on the decline, they made a lot of money.
Now that the peso has rebounded, let them ask for some government support but let me put things into proper perspective. The BPO firms should only be entitled to assistance up to the extent that should be given to all other exporters. Giving them excessive assistance will be tantamount to "Dumping".
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