6/1/07

COMBATTING WAGE INFLATION



Thank goodness work ended a bit earlier than expected..

Further to the "Greatest threat to Indian outsourcing", BPO firms are now taking steps to address wage inflation.

Fresh (low salary) employees are now being hired and offices are now being moved out of the metropolies in order to avail of lower real estate and other costs. In addition, other measures are being implemented that will hopefully maintain their competitiveness. The problem is not peculiar to Indian BPO. It's just that India leads the outsourcing world and is the hardest hit by this problem.

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