More Newspaper Jobs being Outsourced, Commentaries and Other News.

An Indian paper claims; “American inefficiency is India’s outsourcing gain”. I beg to disagree. Outsourcing leads to higher productivity for the companies that sent the jobs elsewhere. The end result will undoubtedly be a stronger and bigger enterprise. Please read my related discourse through this link.

The beneficiaries of outsourcing, instead of angering their clients, should be thankful for the inflow of new employment and business opportunities. Instead of namecalling, why not focus on doing the job well? Geesh, is that the way to treat clients? Call them inefficient? I wonder why the paper stopped itself from calling them stupid.

A day after a New Zealand newspaper announced the outsourcing of 70 sub-editing jobs to Australia (details here); an American newspaper declared plans to outsource jobs to another country. In the news, the Star Tribune (Minneapolis) will be sending 25 graphic design jobs to India (details in this page). Of course, the union is mad. Again, this site’s contention in regard to this topic remains.

This site preaches the gospel of outsourcing but is constantly aware of the follies of a few employees of outsourcing companies specifically, call center agents. Of course, most people know that absurd replies to customer questions are heard everywhere. Furthermore, it is also known that offshore contact centers are delivering better services at lesser cost. It is indeed very true, that the benefits of outsourcing far outweigh the costs. As an example, PC manufacturer DELL has thousands of customer service representatives in the Philippines and in a television advertisement in Manila, a ranking Dell executive declares that their BPO facility in the country is the best so far. Here is another testimony to outsourcing’s exemplary benefits.

OTHER DEVELOPMENTS:

- As the US turns to India and other Asian countries for their outsourcing needs, Western Europe is sending jobs to its former adversaries-Eastern Europe. Please read the complete news here.

- Infosys BPO is expanding to Manila. Please read it here.

- While call centers are rapidly being outsourced to Asian countries, some US call centers continue to expand (onshore). Please read it here.