“While 2007 will see India’s stature as world’s back office growing, the Philippines will evolve as the preferred destination for offshoring customer-facing jobs based on the benefits of cost reduction, manpower availability, and quality that it brings to global organizations,” the report said.
Tholons of India, founded by former neoIT Inc. founder Avinash Vashistha, said that the Philippines would be able to accomplish this because of its “committed and highly trainable workforce, a strong cultural affinity with the west, and the expansion of existing BPO companies.” The BPO industry now employs over 160,000 professionals".
12/28/06
Growth of Asian BPO Industry to continue in 2007
The Philippine Daily Inquirer quotes an Indian BPO Exec:
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2 comments:
that's why even indian companies are subcontracting here?
In a way, yes. In some sub sectors of the BPO industry such as, MT and contact centers, the presence of Indian companies have increased within the past few years. I myself have met with owners of some Indian BPO firms who are seriously exploring the possibility of relocating or expanding their business in the Philippines. I have also helped one relocate in Manila.
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